Question 1

Which payment options can I use?

Accepted Answer

You can pay with credit card, PayPal, or offline payment options. If you have a preferred way to pay, just let us know and we'll do our best to make it easy for you.

Question 2

Is there an extra charge for the first visit?

Accepted Answer

Yes, your first service includes a one-time initial deep clean-up fee of $100 per hour, which also covers your first week of maintenance. Because first-time visits typically require significantly more time and labor due to heavy pet waste accumulation, this fee brings your property up to our baseline clean standard. Following that first week, your regular maintenance plan will be pro-rated for the remaining days of that specific calendar month so you only pay for the exact weeks you receive.

Question 3

Is this a newer industry?

Accepted Answer

Yes, professional pet waste removal is a booming, highly established industry across the nation and Yellowstone Pooper Scoopers is proud to bring these elite standards straight to Big Sky Country. What started as a niche market has grown into a rapidly expanding sector of the multi billion dollar pet care industry, with top companies across the United States and Canada servicing thousands of properties every single week. Millions of busy pet parents view their dogs as true family members and happily outsource this unpleasant chore to reliable professionals who can keep their properties safe, pristine, and sanitary.

Question 4

Where do you provide service around Billings?

Accepted Answer

We serve Billings, Laurel, and Lockwood, MT, including residential yards, commercial properties, and multi-family communities. If you're just outside those areas, reach out anyway and we'll see whether we can fit you into our route. Call or text 406-760-8547 to ask about your location.

Question 5

Do you also clean apartment and condo grounds?

Accepted Answer

Yes, Yellowstone Pooper Scoopers provides professional pet waste removal for apartment complexes, condo associations, and commercial properties. While we love servicing single-family homes, we also partner with property managers, HOAs, and municipalities across Billings, Laurel, and Lockwood to keep multi-unit residential communities, common areas, and local parks clean, sanitary, and safe.

Question 6

Can you clean my yard if I'm not home?

Accepted Answer

Yes — you do not need to be home for service. As long as we can safely access your yard, we can take care of the cleanup while you're away. We'll send a photo of your secured gate when we leave so you know everything is closed up. For safety, please keep your pets indoors during the visit.

Question 7

Do you work during the winter?

Accepted Answer

Yes, Yellowstone Pooper Scoopers operates year-round, and winter is actually one of the most important seasons for professional pet waste removal. Freezing temperatures do not dissolve dog waste; they preserve it. Staying on top of your yard maintenance during Montana winters prevents frozen layers of waste from compounding into a highly unsanitary, costly, and overwhelming "spring poop explosion" once the snow melts.

Question 8

What if it snows when you’re scheduled to clean?

Accepted Answer

If it snows on your scheduled service day, we will still come out to clear your yard as long as driving conditions are safe. Our technicians are experts at tracking and scooping fresh pet waste right off the top layers of snow. If a severe Montana blizzard makes roads hazardous, we will temporarily pause operations for safety and clear the double accumulation on your very next scheduled visit.

Question 9

What if my gate is snowed in?

Accepted Answer

If your gate is snowed in or frozen shut, we ask that you clear it prior to our arrival so we can safely access your yard. To keep our routes running smoothly and ensure your yard gets serviced, access gates and latches should be kept free of heavy snow and ice accumulation. For our elderly or disabled neighbors who cannot clear it themselves, we can provide minor gate snow-clearing for a small additional fee.

Question 10

Are people really paying for this?

Accepted Answer

Paying for professional pet waste removal saves you valuable time, protects your family's health, and preserves the value of your property. While it may seem like a simple chore, thousands of busy homeowners, families, and professionals outsource this task to eliminate the "repugnance factor" and maintain a sanitary outdoor living space without lifting a finger.

Question 11

What do you do with the doody?

Accepted Answer

Our standard protocol is to carefully double bag all collected pet waste and place it directly into your outdoor trash bin. Leaving the bagged waste securely inside your residential bin is the most sanitary and efficient method for ongoing maintenance. It locks in odors, prevents the cross-contamination of dangerous bacteria between local properties, and helps keep your regular service rates low. If your local property does not have an on site trash bin, or if you prefer to have the waste completely hauled away, we offer an off site disposal option for a small additional dumping fee.

Question 12

What should I do before my cleanup visit?

Accepted Answer

Just make sure we can safely access the yard. If you have a gate code, a locked latch, or special instructions, send them over before your appointment. It also helps to keep pets inside during the visit so we can work quickly and safely.

Question 13

How is your pricing determined?

Accepted Answer

Your price depends on how many dogs you have and how often you'd like service. Weekly service starts at $20/week, and each extra dog is $2.50. Bi-weekly plans are 15% off. If you'd like a quote for your yard in Billings, Laurel, or Lockwood, call or text 406-760-8547.

Question 14

Is it possible to get just a one-time cleanup of our yard

Accepted Answer

Yes, Yellowstone Pooper Scoopers offers stand-alone, one-time deep cleanups for yards with heavy pet waste accumulation. You do not need to sign up for an ongoing monthly contract to get your yard completely cleared. We charge a flat rate of $100 per hour for this service, billing you only for the actual time it takes to restore your property to a pristine baseline.

Question 15

What cleanup schedules do you offer?

Accepted Answer

You can choose weekly, bi-weekly, or one-time dog waste cleanup. We work with homes, commercial properties, and multi-family communities in Billings, Laurel, and Lockwood. If you need a schedule that fits your routine, call or text 406-760-8547 and we'll help you find the best option.

Question 16

Can I pause, skip, or change my service if I need to?

Accepted Answer

Absolutely. Life happens. If you need to skip a visit, change your schedule, or adjust your service frequency, just call or text 406-760-8547 and we’ll help you make it work.

Question 17

How do I get started with Yellowstone Pooper Scoopers?

Accepted Answer

Getting started is easy as filling out the form at the bottom of our site or you can call or text 406-760-8547 and we’ll ask a few quick questions about your yard, number of dogs, and preferred schedule. From there, we’ll give you a quote and get you on the route.

Question 18

How often should I schedule service for my yard?

Accepted Answer

For most homes, weekly service is the best way to keep odors down and the yard consistently clean. Bi-weekly can work for smaller yards or fewer dogs, and one-time cleanup is a great option if you want to take advantage of the discount.

Question 19

Do you offer help for elderly or disabled neighbors who need an extra hand?

Accepted Answer

Yes. We care about our community and do our best to help elderly, disabled, or struggling neighbors who could use a break. If you know someone who needs support, reach out and we’ll see what we can do.

Top Rated Pet Waste Removal Services in Billings, MT

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